Frequently Asked Questions


Can I pay for the software with my Credit Card? Also, can I pay in installments?
Can your software be used by both Internal and External EAPs?
Do you provide data conversions?
Do you provide on-line DEMOs to help understand what your software can do for us?
Does EAP Expert have an accounting module?
How are you different than other EAP Software vendors?
How customizable is EAP Expert? Can we customize it on our own or do we have to pay you to do it?
How do I know which product best suits my needs?
How flexible is your Utilization Report?
How long has EAP Expert Inc. been in business?
How many EAPs are using EAP Expert Software?
How many employees do you have? What EAP experience do they have?
If I purchase EAP Expert LITE and down the road my business expands, can I upgrade to the FULL version?
If we desire, will you customize EAP Expert to meet our needs?
If we purchase the software today, how soon could we go live?
Is EAP Expert Web-based?
Many EAP software vendors have gone out of business since the early 90's. What protects us from this happening?
We are looking at upgrading our computers. What are your hardware specs?
What are my Tech Support options?
What reports do you have and can we do our own reports?
What training programs do you offer?
When I look at the software on my computer, I sometimes can’t see all the forms—they go off the page?
Where is your office located?

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Testimonials


"EAP Expert runs our entire operation. We have saved thousands of dollars due to the increased efficiencies and their reporting is second to none"  
Charles Benayon
President, Aspiria 
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